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A chief AI officer is countable. Who decides is not

76 per cent of organisations report having a chief AI officer. The appointment is the countable part, but it is the last three AI decisions that show who actually decides.

Andreas Olsson6 min read

Screen-printed illustration in warm paper white and charcoal: a large office rubber stamp with a wooden handle lies on a sheet of paper, with three impressions in a vertical column printed in gold beneath it. The stamp itself is matte grey and the only gold in the image is in the impressions.

Key insights


  • The share of organisations with someone in the chief AI officer role is put by IBM at 76 per cent, from a survey of 2,000 CEOs across 33 geographies fielded February to April 2026.
  • The comparison up from 26 per cent does not hold. IBM's own endnote attributes that figure to a different study, of more than 600 people who are themselves chief AI officers, across 22 countries.
  • The share of CEOs who say they are the main decision maker on AI is put by BCG at 72 per cent, of 640 CEOs. The published 2025 report, 1,803 executives across nineteen markets, asks no equivalent question.
  • None of the sixteen markets in BCG's AI Radar 2026 is Nordic. Among Swedish respondents in a Nordic survey, 16 per cent of those who contribute to AI decisions do not know whether guidelines exist.
  • The question that decides is not whether the role exists, but who made the last three AI decisions and whether that answer follows from someone's mandate or from who happened to be in the room.

Two of the most quoted figures on AI leadership in 2026 point in different directions. IBM Institute for Business Value reports that 76% of organisations have a chief AI officer. BCG reports that 72% of CEOs say they are themselves the main decision maker on AI. Both figures are correctly reproduced by the people who cite them. Together they do not describe the same decision.

IBM measures an appointment

IBM Institute for Business Value, working with Oxford Economics, surveyed 2,000 CEOs and equivalent senior leaders across 33 geographies and 21 industries, fielded February to April 2026. The report Rewiring the C-suite puts the finding this way: in 2026, 76% of organisations have someone in this position, up from just 26% in 2025.

It is the second half of that sentence that does not hold.

The comparison figure comes from a different instrument

The 26% does not appear in IBM's CEO survey for 2025. That survey covered 2,000 CEOs across 33 geographies and 24 industries, fielded in the first quarter of 2025, and the report mentions a chief AI officer exactly once, in a sentence about returns.

The figure comes instead from a separate study, Solving the AI ROI Puzzle, in which IBM, together with Oxford Economics and the Dubai Future Foundation, surveyed more than 600 people who are themselves chief AI officers or the equivalent, across 22 countries and 21 industries, during the first quarter of 2025. That this is the study meant is IBM's own statement: endnote 3 of the 2026 report gives Solving the AI ROI Puzzle as the source of the 26% figure.

Two surveys, two populations, two geographic samples. What reads as a tripling over twelve months is two points from different measurements. The number of industries in the CEO survey also went from 24 to 21 between the two years, so not even the recurring survey has an unchanged sample to compare against.

A number from one population set against a number from another is two numbers, not a trend.

That does not mean the share is unchanged. It means the size of the change cannot be read from these two figures, and that an organisation making decisions on the difference between them is making decisions on a difference nobody measured.

BCG's doubling has no published counterpart

BCG's AI Radar 2026 is built on 2,360 respondents, 640 of them CEOs. The question asked what degree of involvement the respondent has in decisions relating to AI, and 72% of the CEOs answered that they are the main decision maker, which BCG describes as double the previous year.

The previous edition, AI Radar 2025, is built on 1,803 C-level executives in nineteen markets, fielded September to December 2024. The published report contains no reporting of who the main decision maker is. The number of CEOs in the two samples is not directly comparable.

The sixteen markets the report lists are the US, France, Japan, Germany, India, the UK, mainland China, Saudi Arabia, Spain, Italy, Morocco, South Africa, the UAE, Qatar, Hong Kong and Taiwan. None of them is Nordic.

The Nordic survey asks a different layer

Tieto commissioned Norstat to field a survey in February 2026 with 623 respondents in Sweden, Norway and Finland, roughly 200 per country, in organisations with at least 100 employees. The respondents are people who contribute to or support decisions relating to AI, which is the layer below the CEO rather than the CEO. It is a small regional sample beside BCG's 2,360 and IBM's 2,000, and it is also the only one of the three that puts its question to the people who prepare AI decisions rather than to the people at the top of the organisation.

Tieto reports the answers by country in its Swedish release, and the figures that follow are the Swedish subset of roughly 200 respondents. Asked whether the organisation has policies or guidelines for responsible AI, 35% of the Swedish respondents answer yes, 39% that the work is under way, 10% no and 16% that they do not know. For the Nordic total only a general figure is given, that around a third report policies are in place, and the highest share of finished policies is Norway with 38%.

Does your organisation have policies or guidelines for responsible AI? Swedish respondents

  • Yes35%
  • Under way39%
  • No10%
  • Do not know16%

Roughly 200 Swedish respondents in organisations with at least 100 employees, February 2026. Recruited through an online panel. Tieto reports by country, and for the Nordic total around a third report that policies are in place.

Source: Tieto and Norstat, Nordic AI survey, February 2026

So 16% of the Swedish respondents who contribute to AI decisions do not know whether there are any guidelines to decide by, the largest share of uncertainty among the three countries. With the 10% who answer no, a quarter of the Swedish layer prepares decisions without anything written to prepare them against. Asked about readiness for the EU AI Act, 35% of the Swedish respondents answer that they do not know.

The measurements do not contradict each other. They ask different people about different things: one whether a position exists, the other whether a basis exists. That is exactly why one cannot be used as an answer to the other. An organisation can have staffed the role and at the same time have a layer beneath it that does not know what applies.

What a measurement of your own position can and cannot show is covered in What an AI readiness assessment measures. This text concerns the next question: who takes the decisions between the measurements.

What argues against the reading above

The strongest objection comes from IBM's own material on chief AI officers. Organisations with one report 10% higher return on their AI spend, and are 24% more likely to say they outperform their peers on innovation. If the title were only bookkeeping, that association should not appear.

The limit of the objection lies in the method. The figures come from a survey in which the respondents are themselves chief AI officers or the equivalent, and the question concerns the value of the function they hold. It is a self-assessed outcome from a party with an interest in the answer, and it says more about what the role can achieve than about how many have been given it.

The Swedish measurement carries weaknesses of its own, and they change how the figures should be read. Norstat recruited respondents through an online panel rather than from a company register, and the Swedish subset is roughly 200 respondents. That is a small basis for conclusions about the organisations of a whole country, and differences of a few percentage points between the countries should be read accordingly. On top of that, respondents assess their own organisation. The question is whether policies exist, not whether they are decided, known or followed, and the answer is one individual's picture of their own workplace.

The criterion: the last three decisions

The question of ownership can be settled without counting titles, and it is settled on your own organisation's material.

Ownership that leaves no trace in three decisions already taken is a line on an org chart.

Take the last three AI decisions that were actually taken. A vendor proposal accepted or declined. A department that did or did not get a tool. A change in the rules that led to an action. Write down who took each one, and when.

Three different names means the questions find whichever table happens to be free. The same name three times, someone who was briefed when the question arrived, means the ownership exists whatever the role is called in the directory. And if there is nothing on any of the three lines, because the decisions were never taken, that is the answer that counts for most.

The criterion gives different organisations different answers. If AI sits on every leadership meeting and several initiatives run in parallel, it points to a full-time role with a mandate of its own. If the decisions arrive every week without filling a week, it points to a standing counterpart in a defined arrangement. If the lines are empty, what is missing first is neither of those, but a point on the agenda.

Which of the answers applies cannot be read from a percentage measured on 2,000 CEOs across 33 geographies. It can be read from three lines.


Common questions

IBM Institute for Business Value reports that 76% of organisations have a chief AI officer. The figure comes from a survey IBM conducted with Oxford Economics of 2,000 CEOs and equivalent senior leaders across 33 geographies and 21 industries, fielded February to April 2026. The population is therefore senior leaders in global organisations, and the share reflects what they say about their own organisation.

That increase cannot be read from the two figures usually cited together. The 76% for 2026 comes from IBM's survey of 2,000 CEOs. The 26% comparison figure comes from a separate study, Solving the AI ROI Puzzle, in which more than 600 people who are themselves chief AI officers or the equivalent responded, across 22 countries during the first quarter of 2025. IBM names that study as the source of the figure in endnote 3 of the 2026 report. Two different populations and two different geographic samples give two points, not a trend.

BCG's AI Radar 2026 asked 2,360 respondents, 640 of them CEOs, what degree of involvement they have in decisions relating to AI. 72% of the CEOs answered that they are the main decision maker. The figure therefore measures how a CEO describes their own role in decision-making, not how many decisions were taken or what those decisions were.

BCG describes 72% as double the previous year, but the published AI Radar 2025 contains no reporting of who the main decision maker is. That edition is built on 1,803 C-level executives in nineteen markets, fielded September to December 2024. The number of CEOs in the two samples is not directly comparable, and the number of markets changed between the editions.

Not in BCG's. The sixteen markets listed in AI Radar 2026 are the US, France, Japan, Germany, India, the UK, mainland China, Saudi Arabia, Spain, Italy, Morocco, South Africa, the UAE, Qatar, Hong Kong and Taiwan. A Nordic organisation comparing itself with those figures is comparing itself with a different population.

Tieto commissioned Norstat to field a survey in February 2026 with 623 respondents in Sweden, Norway and Finland, roughly 200 per country, in organisations with at least 100 employees, among people who contribute to or support AI-related decisions. Tieto reports the answers by country. Among the Swedish respondents, 35% say policies or guidelines for responsible AI are in place, 39% that the work is under way, 10% that they are missing and 16% that they do not know. For the Nordic total, around a third report that policies are in place, and the highest share of finished policies is Norway with 38%. Asked about readiness for the EU AI Act, 35% of the Swedish respondents say they do not know.

An appointment and a decision taken are not measured by the same question. Surveys of appointments ask senior leaders whether a position exists. The Swedish part of a Nordic survey asks the layer that prepares the decisions whether a basis exists, and a quarter of that layer answers no or does not know. An organisation can therefore have staffed the role and still have decisions prepared without written guidelines.

By going to the last three AI decisions that were actually taken: a vendor proposal accepted or declined, a department that did or did not get a tool, a change in the rules that led to an action. Write down who took each one and when. The same name three times, someone who was briefed when the question arrived, means the ownership exists whatever the role is called. Three different names, or empty lines, mean something else.


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